FAQ

Each LiftGator is produced by experienced fabricators in Watertown, SD. Steel and aluminum are sourced from American mills to ensure the highest quality.

Every month you should:

• Check for damage to lifting structure such as bent/misaligned members or cracked welds possibly resulting from misuse.
• Check that all pins, bolts, and fasteners are tight and secure.
• Check for worn or damaged bearings, pivoting points, pulleys, and cables.
• Check that all controls operate properly.
• Check all electrical wires and connections. They must be tight and free of corrosion.
• Check that the platform, fold-up pins secure the platform in a safe transport position.
• Check lubrication of all pulleys, cables, and winch – refer to “Lubrication Instructions” below.

Every 6 months you should:

• Perform all monthly procedures.
• Check that all decals are in place and legible. Call LiftGator (605-753-0919) for decal ordering instructions.
• Inspect Winch for wear and damage.

Your LiftGator should be lubricated every 3 months. Using a lightweight machine oil or white lithium grease, lubricate all the pivoting and rubbing joints on the LiftGator, including:

• Front Flap and Kick Flap pivoting hinges.
• All pivot points located on the fold-up linkages.
• Pivot points between the two carriers and platform center.
• Entire length of both wire ropes (white lithium grease).
• Run the LiftGator through a full cycle (up and down) while lubricating the wire rope as it cycles through the upper pulleys, lower pulleys, and winch clamp.
• Upper pulleys, lower pulleys, and tensioner pulley pivot points

Feel free to give us a call at LiftGator (605-753-0919). Our in-house technician will be able to talk with you about any potential fixes you may be able to do. If a replacement part is required, we will be able to send that out so that you can fix your LiftGator.

We currently use Duracell 12v 20ah batteries. If you need to replace your batteries, you should be able to find these kinds of batteries at a local Batteries Plus or similar battery store.

Please follow this procedure:

• Pull the pin from the stabilizers.
• Let the jack leg drop to the ground.
• Find the next available hole in the jack leg and place the pin back in the leg (spring/coil facing the vehicle).
• Then use a drill with the bit we send or the handle to move the stabilizers down.
• Return drop leg to uppermost position after use.

A LiftGator price can vary depending on a few different factors. For a specific quote, please reach out to us at LiftGator, or a local distributor who may carry LiftGator lifts. Shipping price can vary depending on where you are and if we are delivering to a business with a forklift or a residential area. LiftGator is in Watertown, SD, so all shipping will be departing from Watertown.

LiftGator Warranty:

Your LiftGator liftgate is warranted to the original purchaser to be free from defects in material and workmanship for a period of one (1) year, except as herein limited, from the date of purchase. The obligations of Gator Liftgates, LCC (the Company) under this limited warranty shall be limited to repairing or replacing any part or parts which, in the opinion of the Company, shall be proved defective in materials or workmanship under normal use and service during the one-year-period commencing with the date of purchase. Paint is warranted to be free from defects in material and workmanship for a period of ninety (90) days from the date of purchase. Color Fade and color differences are not warranted This Warranty does not cover any part or parts which have been damaged as a result of an accident, misuse, abuse, or which have been modified, altered or repaired by other than the Company. This warranty shall not apply if the lift gate has been subjected to loads in excess of its rated capacity. The remedies described herein are the sole remedies.

Limitations and Exclusions

1. Warranties are to the original owner and are non-transferable.
2. Equipment which has been modified, repaired, or altered in any way without the express written consent of the Company.
3. Unreasonable use (including failure to provide reasonable and necessary maintenance).
4. Equipment which is warranted separately by the respective manufacturers of said components.
5. Parts not supplied by the Company.
6. Parts which require replacement in the ordinary course of use due to normal wear.
7. Any lift gate after 90 days from the date of purchase if the lift gate is utilized as a rental unit or as part of a rental combination with rental equipment.
8. Damage to paint resulting from deterioration due to use or exposure, such as chipping, scratching or damage due to road salt, tar or pressure washing.
9. Labor costs will not be reimbursed.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND THE REMEDIES PROVIDED THEREIN ARE THE SOLE AND ONLY REMEDIES.  THERE ARE NO WARRANTIES, EITHER EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DENIED.

EXCEPT AS MAY BE PROHIBITED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR DESCRIPTION INCLUDING BUT NOT LIMITED TO LOSS OF TIME, PROFIT, INCONVENIENCE, LOSS OF USE, TOWING FEES, TELEPHONE CALLS OR COST OF MEALS OR LODGING.

The limited warranty provided above, subject to the described limitations and exclusions, gives you specific legal rights, and you may also have other rights which vary from state to state.

LiftGator LLC, 501 Oakwood Road, Watertown, SD 57201

You may return your LiftGator unit after talking with a customer service specialist and they deem returnable. The party returning their unit will pay for shipping and a $200 restocking fee. Once the unit is returned, LiftGator will fully inspect the unit to ensure there is no additional damage. If there is additional damage, LiftGator has the right to charge the party for repair costs.